“Developing software with a team keen to improve.”

Animana User Review: New Generation Vets

New Generation Vets was only recently established and saw their first customer on Dec 1st 2017. Focusing mainly on ambulatory care of horses, but also doing a small percentage of small animal work on the road, the practice’s core selling point is the family-run business with a highly personal approach. 

How has IDEXX Animana benefitted you? How has your daily practice improved from the use of IDEXX Animana?

Animana is extremely user-friendly and significantly reduces the time spent on paperwork and protocols. The fact that it is cloud-based makes it ideal for our ambulatory practice. Also, we have no worries about paper trails.

Would you recommend IDEXX Animana to a colleague?

Yes – pleasant to deal with, very friendly support staff and very intuitive system.

What do you consider to be the most valuable aspect of your experience with Animana?

The cloud-based Practice Management System.

What made you decide to switch to Animana?

First time buyer – developing software with a team that is still keen to improve and make Animana work for the individual, as well as the competitive price.

How was the transition from your previous PMS to Animana?

The implementation and training team are extremely pleasant and capable people. Also, very quick on the ball and keen to help. It only takes one email for them to kick-start anything you ask them to.

Massive thanks to Mathew, Katie and Lieke, who assisted me extremely well and made it a pleasure to set everything up.

Kimry Sipma, Director & veterinary surgeon
New Generation Vets
Northallerton, North Yorkshire, United Kingdom

Thinking to switch to a friendly-user, cloud-based practice management?

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Margaret at Brelades photo
Arkvets' lead veterinarian photo
Ann Parry, Bridge Veterinary Surgery Photo
Dr Hannah Parkin, Roundwood Vets photo