Animana Release Highlights: Version 3.19
IDEXX Animana 3.19 contains several new features and enhancements listed below:
New: Waiting Time Report
IDEXX Animana is proud to introduce the “Waiting Time Report”, which can be found under the “Report” menu. This report provides clinic managers insight to allocate resources efficiently and improve customer satisfaction, by monitoring the waiting time spent between different stages of appointments. Results are shown detailing client name, patient name and patient species, and you can filter results by date, appointment group and by staff member. The report works by recording the time of changes to the appointment status and measures the differences in these. If an appointment has not changed in sequential order (e.g. an appointment moved straight from open to paid), you can tick the “include non-chronological statuses” box to include these. See our kb article How do I generate a patient waiting time report? for more information.
Changes to appointment status names
To make the stages of an appointment easier to identify, we have renamed appointment statuses from “Open” to “Booked”, “Present” to “Arrived”, and “Invoicing” to “Payment” and “Invoicing” to “Payment”. All statuses now have a different letter when shown in the diary.
| Initial Shown | Background Colour | Previously called | |
|---|---|---|---|
| Booked | B | Yellow | Open |
| Arrived | A | Blue | Present |
| In Progress | I | Purple | In Progress |
| Payment | P | Red | Invoicing |
| Done | D | Grey | Done |
| No Show | N | Green | No Show |
Livestock: Client portal layout improvements
Animana’s Client Portal is a portal is an invaluable tool for livestock practices to share relevant information with the farmer. We have now given it a long-overdue facelift with improvements to the look and feel with more neutral colours, a better view on mobile devices, clearer tables and a menu that is easier to navigate. Furthermore, we have removed the option to choose the colour scheme. For more information, see our kb article: How do I create a portal for my clients?
Debtors export includes client phone number
We have improved the debtors export (Financial > Debtors> Excel Export), by adding a column with a client phone number. This saves you time by not having to open each client file individually – enabling you to easily act on outstanding invoices. If a client does not have a mobile phone number registered, the next available phone number will be chosen (excluding fax numbers). For more information, see our kb article: How do I remind my debtors?
Auto logout functionality is extended
