Join IDEXX Animana at VetCon Ireland 2019

VetCon 2019 Cork, Ireland 16th & 17th May 2019 Stand 4 http://www.vetcon.ie   Join us as this year's VetCon Congress in Cork, Ireland, come by booth 4 to learn more about IDEXX Animana's practice management software, IDEXX…

Why change is so difficult, and five tips to make it less painful

There's no such thing as a small change. Sure, creating a user in Animana is easy, but what about everything else associated with a new employee at your practice? They need to learn their way around your practice, and be trained - which impacts other staff involved in their training, which in turn impacts practice productivity - and ultimately - patient care.

IDEXX Animana and the Making Tax Digital legislation

In cases where multiple software packages are used - for example, IDEXX Animana and Sage - a "Digital Link" must be created.

Is your message heard?

Do you often emphasise the importance of treatment and wonder if your message gets through? The key to getting your message across lies in persuasion and focus.

Join IDEXX Animana at the 2019 BSAVA Congress

2019 BSAVA Congress Birmingham, UK 4th - 7th April 2019 Stand F62 http://www.bsavacongress.com/   Join us as this year's BSAVA Congress in Birmingham, the United Kingdom. Come by booth F62 to learn more about IDEXX Animana's practice…

Armed to the teeth (with features)

The busy post-Christmas, health focussed January is now over, and for many, February brings your practices first chance to focus on marketing. And where better to start than to take a good look at your own arsenal of weapons. Arsenal of…

Make these five resolutions to give your clinic a boost in 2019

2019 is here already, and sure, you made some personal New Year resolutions - do more sports, lose weight, eat better, or quit a certain habit, and perhaps you've already fallen short. But what about resolutions on a professional level? In this article, you'll find our top five resolutions to increase your practice performance.

This is why you need to adjust your product prices! - Part 2

Part 2: How to position a price increase Communicating a price increase is one of the trickier topics to communicate with customers, but it's an important step, and communicating it clearly allows your customers to understand the increase. Increasing…

A flawless customer journey, it all starts in the waiting room! - Part 2

With Animana's waiting-time report, you can get insights into your clinics' performance from a customer perspective, and learn where resource and process adjustments need to be made. It starts with an appointment. Often the waiting room…

2018 - The year in review

2018 was an exciting year for IDEXX Animana, and we worked very hard to help you focus on your patients and staff. We believe the best results happen with your input, and for that reason we have been in touch with many users to discuss the design of features.