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Make these five resolutions to give your clinic a boost in 2019

2019 is here already, and sure, you made some personal New Year resolutions - do more sports, lose weight, eat better, or quit a certain habit, and perhaps you've already fallen short. But what about resolutions on a professional level? In this article, you'll find our top five resolutions to increase your practice performance.
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This is why you need to adjust your product prices! - Part 2

Part 2: How to position a price increase Communicating a price increase is one of the trickier topics to communicate with customers, but it's an important step, and communicating it clearly allows your customers to understand the increase. Increasing…
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A flawless customer journey, it all starts in the waiting room! - Part 2

With Animana's waiting-time report, you can get insights into your clinics' performance from a customer perspective, and learn where resource and process adjustments need to be made. It starts with an appointment. Often the waiting room…

2018 - The year in review

2018 was an exciting year for IDEXX Animana, and we worked very hard to help you focus on your patients and staff. We believe the best results happen with your input, and for that reason we have been in touch with many users to discuss the design of features.
New Version
New Version

Animana Release Highlights: Version 3.19

https://www.youtube.com/watch?v=bGzxbwVirOM Animana Release Highlights: Version 3.19 IDEXX Animana 3.19 contains several new features and enhancements listed below:   New: Waiting Time Report IDEXX Animana is proud to introduce…
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Discover us at the London Vet Show

This year we have even more to show you! At this years London Vet Show we have two big additions to IDEXX Animana to show you, together with some exciting developments from out consultancy team. We'll be revealing more in the run-up to the…
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A flawless customer journey, it all starts in the waiting room! - Part 1

Part 1: From valuation to expectation management Animana's waiting time report is designed to give you a better insight into how your clinic is performing, allowing you to make adjustments for a smoother customer-patient journey; where…
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This is why you need to adjust your product prices!

Part 1: Why change your prices? A price change is a sensitive issue and is often swept under the carpet for another time, however, it is a vital process to keep your veterinary practice profitable. A small increase, such as an inflation…
New Version

Animana Release Highlights: Version 3.18

https://www.youtube.com/watch?v=TN3puD4PmFo Animana Release Highlights: Version 3.18 IDEXX Animana 3.18 contains several new features and enhancements listed below:   Automated Reminders Report IDEXX Animana now provides…