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A flawless customer journey, it all starts in the waiting room! - Part 1

Part 1: From valuation to expectation management Animana's waiting time report is designed to give you a better insight into how your clinic is performing, allowing you to make adjustments for a smoother customer-patient journey; where…
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This is why you need to adjust your product prices!

Part 1: Why change your prices? A price change is a sensitive issue and is often swept under the carpet for another time, however, it is a vital process to keep your veterinary practice profitable. A small increase, such as an inflation…
New Version

Animana Release Highlights: Version 3.18

https://www.youtube.com/watch?v=TN3puD4PmFo Animana Release Highlights: Version 3.18 IDEXX Animana 3.18 contains several new features and enhancements listed below:   Automated Reminders Report IDEXX Animana now provides…
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10 Tips to make password change-day easier

We all hate changing passwords - especially when we're forced to change to a "strong password". However, as businesses are faced with growing security demands, the password is often the first line of defence against attacks. To make a…
New Version

Animana Release Highlights: Version 3.17

https://www.youtube.com/watch?v=kNl2Owt7H8I Animana Release Highlights: Version 3.17 Animana 3.17 contains enhancements to Data Security in Animana. Important Password Changes Protecting your customer's data is of paramount…

Animana Release Highlights: Version 3.16

Animana Release Highlights: Version 3.16 Animana 3.16 contains several new features and enhancements which are listed below:   Introducing the new Content Designer Creating client communication templates for email…

Animana Release Highlights: Version 3.15

Animana Release Highlights: Version 3.15 Animana 3.15 contains several new features and enhancements listed below: Selecting a Specific Vet When Booking Online via Vetstoria With Animana 3.15, you can choose to provide your…
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How IDEXX Animana is Preparing for GDPR

In less than a month the General Data Protection Regulation, or GDPR, will come into effect throughout Europe. This sweeping new privacy regulation poses stringent requirements on businesses of all sizes everywhere that collect personal…

Animana Release Highlights: Version 3.14

Animana Release Highlights: Version 3.14 Animana 3.14 contains a major new feature which allows you to search Animana protocols and custom protocols created by your clinic. We strongly recommend you to read these release notes…

Join IDEXX Animana at the 2018 BSAVA Congress

2018 BSAVA Congress Birmingham, UK 5th - 8th April 2018 Stand 927 http://www.bsavacongress.com/   Join us as this year's BSAVA Congress in Birmingham, the United Kingdom. Come by booth 927 to learn more about IDEXX Animana's…