Navigating your year-end
Closing your financial year can cause a lot of questions and stress. On this page, you’ll find links to relevant articles and links to Knowledge base articles to help you find your way.
Stock and products
It is always a time-consuming and perhaps tedious task. But always a good time to take a closer look at products and the current stock. Below are the articles that refer to the most frequently asked questions about stock counting and updating products.
Financial and pricing
Closing a financial year can raise many questions and perhaps even stress. Below you will find some articles about year-end and links to our knowledge base articles.
Practice marketing
Whether you’re notifying customers of a change in your services or prices, or simply refreshing your letters and texts in Animana, below you will key information on practice marketing, communication and reminders.
Can’t find your answer?
Do you have a question not covered above? Our Animana help hub has more than 700 articles and provides answers to almost all questions.
Tip: In Animana, look out for our in-page help menus at the top right of some pages – these will take you straight to the relevant help resources.
Related year-end articles
Avoid frustration – start your bookkeeping on time!
The financial year is coming to an end… The first day of a new fiscal year will automatically be created in Animana, and as when as it’s available, you should aim to complete the current financial year as soon as possible.
Time to adjust your product prices?
A price change is a sensitive issue and is often swept under the carpet for another time. However, it is a vital process to keep your veterinary practice profitable. A small increase, such as an inflation correction at the beginning of the year, is regularly expected and good practice.
Position your price increase.
Clearly communicating a price increase allows your customers to understand the change. Do you hear; “Wow, that was expensive – I was in there ten minutes and it cost £40”? They may have good reasons for stating that, but it also illustrates the importance of a good customer journey.
Stock management at the end of the year.
At the end of the year, it is important that you know the full value of your stock for a successful closing of your financial year. However, counting the stock can be a tedious and time-consuming task. Let’s take a look at this essential annual activity.
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